Customer Support Engineer

Daventry, Northamptonshire


As a result of our continued growth through customer acquisition, Pervade Software are looking to recruit a Customer Support Engineer to our technical support team based in Daventry, Northamptonshire. We are looking for professional, experienced and knowledgable people to join our team, becoming advanced users of our innovative suite of OpView™, OpAudit™, and OpIndex™ software.

Successful candidates will have a strong history of working in IT or IT support and be prepared to champion and educate our clients on our new and innovative approach to monitoring and compliance management. Our software is extremely configurable providing lots of freedom to customise each deployment. Healthy experience of working with IT networks will help considerably with this role.

Salary will vary based on experience but will grow as experience is gained. Pervade are committed to professional development of the whole team with rapid advancement available for those ready for it. Pervade is a small 100% UK-based team that enjoy a great bond, plenty of social activity and actively promote a healthy work/life balance. Based in an innovation centre originally run by the University of Northampton Pervade's offices offer excellent facilities and accessibility throughout.

Required Skills:

  • Windows server management
  • Linux server management
  • Professional communication skills

Required Experience:

  • Experience supporting software applications
  • Experience of managing firewalls/switches/routers
  • Experience administering webservers
  • Knowledge of compliance standards such as ISO27001

In order to apply, please contact us with a brief introduction and a copy of your CV on

How our solutions are used

Our software solutions can be used as a standalone software product or as the basis for launching your own services. Below are examples of some of the projects which our solutions help to enable.

OpView™ is used to enable this excellent free monitoring and vulnerability scanning service delivered by UK Police Forces.

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OpAudit™ is used to enable to online assessment of applications for the Cyber Essentials Certification throughout the UK.

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